Terms and Conditions of Hire

Hire Period
All orders are for single events, not multiple events, unless agreed in advance.

The hire period is for your single day event, including delivery and collection over a period no more than four days. The time will be arranged by Coastal Wedding & Event Hire Ltd and subject to our terms and condition

Any extension to the hire period must be agreed prior to your event.

Extensions to the hire period may incur additional charges.

The items shall at all times remain the property of Coastal Wedding & Event Ltd.

The customer is responsible for the care of the items during the hire period from the time of delivery/collection until the items are collected/returned and accepted back into the possession of Coastal Wedding & Event Hire Ltd.

Delivery and collection
Our delivery service is free if hired good are over £150 and within 25 mile radius of Coastal Wedding & Event Hire Ltd address, an additional cost dependent upon the quantity of items hired and the distance for delivery applicable if greater than 25 miles or hire item is less than the value of £150
Coastal Wedding & Event Hire Ltd will make every effort to deliver and collect goods at an agreed specified time, however it will not, under any circumstances, accept liability for any expense borne by the customer for any delay in delivery or collection.

We will designate a 2-hour time slot for your delivery. We try our best to keep to this schedule, however, sometimes due to circumstances outside our control we may be later. We will do our best to call if we are due to be later than one hour past your designated delivery window.

An unsociable hour’s delivery/collection carries an added premium that will be charged for each individual journey. (Anything before 9am or after 11pm)

We, Coastal Wedding & Event Hire Ltd need access for our high top long wheel base van to deliver to your venue drop-off point.

Access must be accurately relayed to Coastal Wedding & Event Hire, so we can price the job accordingly and arrange an appropriate drop-off team and schedule this effectively, failure to do so may result in additional charges being applied retrospectively.

Any distances over 25 metres from our van to your drop off point may incur an additional charge. Any fields, hills, lifts or stairs may incur an additional charge and must be discussed in advance if you require us to carry our stock/items through these to your drop off point.

As standard Coastal Wedding & Event Hire supply two persons for delivery and collection of our larger items this will be reflected in your quote.

Upon receipt of the items, the customer must inspect all items. In the event of shortage or damage, it is the customer’s responsibility to mark this at the time of delivery. If the customer fails to do this, the items will be deemed to have been delivered in a clean and undamaged condition. Equally, if there is no-one available to check the items, they will be deemed to have been delivered in a clean and undamaged condition.

The customer agrees to return the items/prepare the items for collection, at the time period agreed or specified in Coastal Wedding & Event Hires delivery sheet. Failure to return/prepare the items on time will result in an additional 10% charge of the total hire.

Some items will be delivered in secure packaging. Items should be returned to us in this packaging to avoid damage to items during transport.

All items, including tables and chairs must be collapsed and stacked in preparation for collection, in the same way they were dropped off.
Self-Collect & Drop

If agreed by us items can be collected from our depot at the time period agreed at time of booking.

Transportation of items must be blanket tied in transit to prevent undue damage and wear and tear. Our items are antiques so failure to do so will result in additional wear and tear charges.

Responsibilities: All hired stock is the responsibility of the hirer whilst in their possession (It is strongly advised that you obtain suitable insurance for all items hired from Coastal Wedding & Event Hire Ltd)

Damages
The stock is for indoor use unless otherwise stated so must be stored inside (a marquee is acceptable)

Damages will be charged dependant on the individual item

Security
The stock must be stored securely at all times as stolen items will be charged including loss of hire damages.

Cleaning
All goods will be supplied in a clean, ready to use condition.

All items should be returned in an equally clean condition.

Failure to return items in a clean condition will result in a 15% charge of the total hire.

PLEASE NOTE: We have found that red wine or water left on the tables leaves a stain and that candle wax is hard to remove. You will be charged for cleaning or repairs if these are left on the tables.

Health and Safety Information
Please take care when moving, lifting and using our stock.
Please follow our instructions for yours and your guest’s health and safety.
When moving or lifting any of our stock please be careful not to hurt your back or catch your fingers or clothes.

We remind people that our/Coastal Wedding & Event Hire’s furniture is vintage, reclaimed, antique and rustic. There may be splinters, nails or rusted metal in some of our furniture.

In the event of any injuries or damages while you’re in receipt of our stock we cannot take responsibility or liability for this. In receiving this document, you agree to this.

It is your responsibility to make your guests aware of their health and safety.

Liability
Coastal Wedding & Event Hire Ltd accepts no responsibility for any injury or damage caused by the goods hired.

Insurance
It is strongly advised that you obtain suitable insurance for all items hired from Coastal Wedding & Event Hire Ltd. All breakages/damages/losses will be charged accordingly, including charges for loss of hire.

Terms of Payment

Upon placing an order, you must pay a non-refundable deposit to secure the booking this will be 20% of hire cost / service cost or £100 whichever is the greater amount. Your booking will not be confirmed until this is received. For all promotional offers 50% non-refundable deposit is required. In addition, we will add a £100 – £200 (dependant on number of items hired) security deposit for any potential breakages, damages and losses. This will be refunded once all items have been returned and checked. Any charges will be deducted from this amount if necessary. Should the cost of the damages exceed the security deposit amount, then an additional invoice will be issued for these costs. Damage costs will be applied in respect of time taken to repair damage. If items are beyond repair or lost, items will be charged at current market rate as well as for future losses of hire

A price list for replacing items/stock can be obtained by written request to Coastal Wedding & Event Hire Ltd.

The balance of your hire charge must be paid at least 30 days prior to the start of the hire period, along with any additional hire or delivery charges.
Payments may be made via, cheque, BACS. Specific payment details will be given at the time of placing your order.

Cancellation
Cancellations must be made in writing to Coastal Wedding & Event Hire Ltd.
The following cancellation charges will apply based on the notification period given:

With all cancellation you will be charged £50 or 20% of the hire costs, whichever is larger.

With late cancellations you will be charged additionally as below:

8- 4 weeks before the event date 25% of full hire cost will be charged
4- 2 weeks before the event date 50% of full hire cost will be charged
Under 2 weeks before the event date 100% of full hire cost will be charged

PLEASE NOTE: A copy of the terms and conditions to be signed prior to your hire period and returned to Coastal Wedding & Event Ltd, a copy will also be provided to the hirer. Failure to sign the terms and conditions will result in cancellation of hire. We will send 2 reminders 30 days prior and 14 days prior to hire date.

Hire Period
All orders are for single events, not multiple events, unless agreed in advance.

The hire period is for your single day event, including delivery and collection over a period no more than four days. The time will be arranged by Coastal Wedding & Event Hire Ltd and subject to our terms and condition

Any extension to the hire period must be agreed prior to your event.

Extensions to the hire period may incur additional charges.

The items shall at all times remain the property of Coastal Wedding & Event Ltd.

The customer is responsible for the care of the items during the hire period from the time of delivery/collection until the items are collected/returned and accepted back into the possession of Coastal Wedding & Event Hire Ltd.

Delivery and collection
Our delivery service is free if hired good are over £150 and within 25 mile radius of Coastal Wedding & Event Hire Ltd address, an additional cost dependent upon the quantity of items hired and the distance for delivery applicable if greater than 25 miles or hire item is less than the value of £150
Coastal Wedding & Event Hire Ltd will make every effort to deliver and collect goods at an agreed specified time, however it will not, under any circumstances, accept liability for any expense borne by the customer for any delay in delivery or collection.

We will designate a 2-hour time slot for your delivery. We try our best to keep to this schedule, however, sometimes due to circumstances outside our control we may be later. We will do our best to call if we are due to be later than one hour past your designated delivery window.

An unsociable hour’s delivery/collection carries an added premium that will be charged for each individual journey. (Anything before 9am or after 11pm)

We, Coastal Wedding & Event Hire Ltd need access for our high top long wheel base van to deliver to your venue drop-off point.

Access must be accurately relayed to Coastal Wedding & Event Hire, so we can price the job accordingly and arrange an appropriate drop-off team and schedule this effectively, failure to do so may result in additional charges being applied retrospectively.

Any distances over 25 metres from our van to your drop off point may incur an additional charge. Any fields, hills, lifts or stairs may incur an additional charge and must be discussed in advance if you require us to carry our stock/items through these to your drop off point.

As standard Coastal Wedding & Event Hire supply two persons for delivery and collection of our larger items this will be reflected in your quote.

Upon receipt of the items, the customer must inspect all items. In the event of shortage or damage, it is the customer’s responsibility to mark this at the time of delivery. If the customer fails to do this, the items will be deemed to have been delivered in a clean and undamaged condition. Equally, if there is no-one available to check the items, they will be deemed to have been delivered in a clean and undamaged condition.

The customer agrees to return the items/prepare the items for collection, at the time period agreed or specified in Coastal Wedding & Event Hires delivery sheet. Failure to return/prepare the items on time will result in an additional 10% charge of the total hire.

Some items will be delivered in secure packaging. Items should be returned to us in this packaging to avoid damage to items during transport.

All items, including tables and chairs must be collapsed and stacked in preparation for collection, in the same way they were dropped off.
Self-Collect & Drop

If agreed by us items can be collected from our depot at the time period agreed at time of booking.

Transportation of items must be blanket tied in transit to prevent undue damage and wear and tear. Our items are antiques so failure to do so will result in additional wear and tear charges.

Responsibilities: All hired stock is the responsibility of the hirer whilst in their possession (It is strongly advised that you obtain suitable insurance for all items hired from Coastal Wedding & Event Hire Ltd)

Damages
The stock is for indoor use unless otherwise stated so must be stored inside (a marquee is acceptable)

Damages will be charged dependant on the individual item

Security
The stock must be stored securely at all times as stolen items will be charged including loss of hire damages.

Cleaning
All goods will be supplied in a clean, ready to use condition.

All items should be returned in an equally clean condition.

Failure to return items in a clean condition will result in a 15% charge of the total hire.

PLEASE NOTE: We have found that red wine or water left on the tables leaves a stain and that candle wax is hard to remove. You will be charged for cleaning or repairs if these are left on the tables.

Health and Safety Information
Please take care when moving, lifting and using our stock.
Please follow our instructions for yours and your guest’s health and safety.
When moving or lifting any of our stock please be careful not to hurt your back or catch your fingers or clothes.

We remind people that our/Coastal Wedding & Event Hire’s furniture is vintage, reclaimed, antique and rustic. There may be splinters, nails or rusted metal in some of our furniture.

In the event of any injuries or damages while you’re in receipt of our stock we cannot take responsibility or liability for this. In receiving this document, you agree to this.

It is your responsibility to make your guests aware of their health and safety.

Liability
Coastal Wedding & Event Hire Ltd accepts no responsibility for any injury or damage caused by the goods hired.

Insurance
It is strongly advised that you obtain suitable insurance for all items hired from Coastal Wedding & Event Hire Ltd. All breakages/damages/losses will be charged accordingly, including charges for loss of hire.

Terms of Payment
Upon placing an order, you must pay a non-refundable deposit to secure the booking this will be 20% of hire cost or £100 whichever is the greater amount. For Services a 20% non-refundable is required. Your booking will not be confirmed until this is received. For all Hire promotional offers a 50% non-refundable deposit is required. In addition, we will add a £100 – £200 (dependant on number of items hired) security deposit for any potential breakages, damages and losses. This will be refunded via BACS payment once all items have been returned and checked. Any charges will be deducted from this amount if necessary. Should the cost of the damages exceed the security deposit amount, then an additional invoice will be issued for these costs. Damage costs will be applied in respect of time taken to repair damage. If items are beyond repair or lost, items will be charged at current market rate as well as for future losses of hire.

A price list for replacing items/stock can be obtained by written request to Coastal Wedding & Event Hire Ltd.

The balance of your hire charge must be paid at least 30 days prior to the start of the hire period, along with any additional hire or delivery charges.
Payments may be made via, cheque, BACS. Specific payment details will be given at the time of placing your order.

Cancellation For Hire
Cancellations must be made in writing to Coastal Wedding & Event Hire Ltd.
The following cancellation charges will apply based on the notification period given:

With all cancellations you will be charged your booking deposit either £100, 20% or 50% depending on your booking.

With late cancellations you will be charged additionally as below:

8- 4 weeks before the event date 25% of full hire cost will be charged
4- 2 weeks before the event date 50% of full hire cost will be charged
Under 2 weeks before the event date 100% of full hire cost will be charged

Cancellation for Service
Cancellations must be made in writing to Coastal Wedding & Event Hire Ltd.
The following cancellation charges will apply based on the notification period given:

With all cancellations you will be charged your booking deposit

With late cancellations you will be charged additionally as below:

12- 8 weeks before the event date 25% of full service cost will be charged
8- 4 weeks before the event date 50% of full service cost will be charged
Under 4 weeks before the event date 100% of full service cost will be charged

 

PLEASE NOTE: A copy of the terms and conditions to be signed prior to your hire period and returned to Coastal Wedding & Event Ltd, a copy will also be provided to the hirer. Failure to sign the terms and conditions will result in cancellation of hire. We will send 2 reminders 30 days prior and 14 days prior to hire date.